TERMS OF SERVICE

OVERVIEW

Welcome to Magpulse. The terms “we”, “us” and “our” refer to Anu Enterprises, which operates this store and website under the brand name Magpulse, including all related information, content, features, tools, products and services to provide you, the customer, with an online shopping experience (the “Services”). The Magpulse website is hosted on an e-commerce platform that provides technology and related services to support the operation of the online store.

These terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy, Return and Refund Policy, and Shipping Policy. If you do not agree to these Terms or policies, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence. If you permit any minor dependents to use the Services, you are responsible for providing the required consent and supervision.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your name, email address, billing information, payment details, and shipping address. You represent and warrant that the information you provide is accurate, current, complete, and provided with the necessary authority.

You are responsible for maintaining the security of your account credentials and for activities conducted through your account. You must notify us if you become aware of any unauthorised use of your account.

You may not transfer, sell, assign, or license your account to another person without our prior written consent.

SECTION 2 – OUR PRODUCTS

Magpulse offers products such as electronic accessories, earbuds, power banks, charging cables, protectors, toys, and other products listed on the website.

We make reasonable efforts to display product descriptions, images, features, and specifications accurately. However, product colours, appearance, dimensions, and other visual details may vary depending on your screen, device settings, lighting, or other factors.

Product availability, specifications, features, prices, and descriptions may change from time to time. We reserve the right to discontinue products or limit quantities where reasonably necessary, subject to applicable law.

Product warranties, where applicable, will be governed by the warranty terms provided for the relevant product. Nothing in these Terms removes any consumer rights available under applicable law.

SECTION 3 – ORDERS

When you place an order through our website, you submit a request to purchase the selected products. An order will be subject to acceptance and confirmation by Anu Enterprises.

We reserve the right to reject, cancel, or place an order on hold where reasonably necessary, including in cases of product unavailability, pricing or listing errors, suspected fraudulent activity, payment issues, or incomplete customer information. Where an order is changed or cancelled, we will make reasonable efforts to notify you using the contact information provided with the order.

Please review your order carefully before submitting it. Order cancellation requests are subject to our Cancellation Policy. As stated in the website's current Return and Refund Policy, orders may be cancelled before dispatch; cancellation requests after shipment may not be accepted, subject to applicable law.

Returns, replacements, and refunds will be handled in accordance with our applicable Return and Refund Policy and any mandatory rights available to customers under applicable law.

SECTION 4 – PRICES AND BILLING

Prices, discounts, offers, and promotions displayed on our website may change without prior notice. The applicable price for an order will generally be the price displayed at checkout when the order is placed, subject to correction of genuine errors and applicable law.

Shipping charges and other applicable charges will be displayed during checkout wherever applicable. Any applicable taxes or other charges will be handled in accordance with relevant laws and the information presented during the purchase process.

Promotional offers may be subject to additional terms, including validity periods, product availability, eligibility criteria, and minimum purchase requirements. Where separate promotional terms conflict with these Terms, the promotional terms will apply to the extent of that conflict.

You agree to provide accurate and complete billing, payment, shipping, and contact information for purchases made through our store. You are responsible for updating this information when necessary so that we can process your orders and contact you about them.

You confirm that you are authorised to use the payment method selected for your purchase and agree to pay the charges associated with your order, including any applicable taxes and shipping charges displayed at checkout.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and dispatch orders within the timelines stated in our Shipping Policy. According to the website's current Shipping Policy, orders placed Monday through Saturday may be processed on the same or following business day and shipped within two business days when the products are available in stock. The stated delivery timeline is generally 4–9 days, subject to the delivery location and other circumstances.

Delivery timelines are estimates and may vary depending on product availability, the delivery address, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information. If an order is delayed, damaged, or appears to be lost in transit, please contact our customer support team for assistance.

Shipping and delivery issues will be handled in accordance with our Shipping Policy and applicable consumer-protection laws. Nothing in this section excludes any rights or remedies available to customers under applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including website content, text, product descriptions, graphics, images, logos, designs, videos, and other materials, may be owned by Anu Enterprises, its licensors, or the respective third-party rights holders.

These Terms permit you to use the Services for personal, lawful, and non-commercial purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit website materials for commercial purposes without prior written permission from the relevant rights holder, except where permitted by applicable law.

Nothing in these Terms grants you a licence or other rights to use any patent, trademark, copyright, or other intellectual property belonging to Anu Enterprises, Magpulse, the website technology provider, or any third party.

The names, logos, product names, service names, designs, and slogans displayed on the website may be trademarks of their respective owners. You must not use them without the required authorisation.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to tools, features, or services offered by third parties. We may not control or independently monitor these third-party tools.

Where permitted by applicable law, such tools may be provided on an “as is” and “as available” basis without additional warranties or endorsements from us.

Your use of optional third-party tools is at your discretion. Before using them, you should review the applicable terms, privacy policies, and other conditions imposed by the relevant provider.

We may introduce new features, tools, or resources as part of the Services in the future. Such additions will also be subject to these Terms unless separate terms apply.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, services, or resources. These links are provided for convenience and do not necessarily indicate that we endorse the third party or its content.

We do not control all third-party websites and are not responsible for their content, accuracy, security, availability, or privacy practices.

If you access a third-party website through a link on our website, you do so subject to that website's own terms and policies. You should review those terms before providing personal information or making a transaction.

Questions or complaints concerning third-party products or services should be directed to the relevant provider, without affecting any rights you may have under applicable law.

SECTION 9 – RELATIONSHIP WITH THE WEBSITE TECHNOLOGY PROVIDER

Anu Enterprises operates the Magpulse store and is responsible for its products, order acceptance, fulfilment, customer support, and seller-side obligations, subject to applicable law.

The website uses an e-commerce technology platform to support its online operations. The platform provides technological infrastructure and related services that help make the online store available to customers.

Purchases made through the store are transactions with Anu Enterprises. The technology provider does not become the seller of the products merely by providing the platform used to operate the store.

Nothing in this section excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data-protection laws.

When you browse our website, place an order, or contact our support team, certain information may be collected or processed to provide the Services, fulfil orders, process payments, arrange delivery, respond to enquiries, prevent fraud, and improve the customer experience.

Information may be shared with relevant service providers, such as website technology providers, payment processors, delivery partners, and customer support providers, where necessary for legitimate business operations and subject to applicable law.

Please review our Privacy Policy for further details about how personal information is collected, used, stored, and shared.

SECTION 11 – FEEDBACK

If you submit or share ideas, suggestions, reviews, feedback, photographs, or other content relating to our Services (“Feedback”), you confirm that you have the right to provide that content and that doing so does not violate the rights of another person.

By submitting Feedback, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display, and adapt that Feedback for purposes connected with operating, evaluating, improving, and promoting our Services, subject to applicable law and any additional consent required by law.

We may review or remove Feedback that we reasonably consider unlawful, misleading, abusive, defamatory, obscene, infringing, or otherwise in violation of these Terms.

You must not submit Feedback that contains malware, confidential information belonging to another person, or personal information that you are not authorised to disclose.

You remain responsible for the Feedback you submit and its accuracy. We are not responsible for third-party opinions expressed in customer reviews, subject to applicable law.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotional offers, shipping charges, delivery timelines, or product availability.

We reserve the right to correct errors and update information when necessary. Where an error materially affects an order, we may contact the customer to explain the issue and discuss appropriate options, including cancellation or a refund where applicable.

Any correction, order modification, or cancellation will be handled in accordance with applicable law and the rights available to customers.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You must not use or access the website:

(a) for any unlawful, fraudulent, or malicious purpose;

(b) to violate any applicable law, regulation, or legal requirement;

(c) to infringe the intellectual property or other legal rights of Anu Enterprises, the website technology provider, or any third party;

(d) to harass, threaten, abuse, defame, or harm another person;

(e) to submit false, misleading, or fraudulent information;

(f) to transmit unsolicited advertising, spam, or other unauthorised promotional material;

(g) to impersonate another person or misrepresent your identity;

(h) to upload viruses, malware, or other harmful code; or

(i) to interfere with the operation, security, or availability of the Services or another user's access to them.

You must not attempt to gain unauthorised access to our systems, interfere with security measures, collect personal information unlawfully, or use automated tools to access or extract website content in a manner that violates these Terms or applicable law.

We may restrict or suspend access where we reasonably believe that these Terms have been violated, subject to applicable law.

SECTION 14 – AGENTS

14.1 This section applies if you use, enable, or cause an automated or semi-automated software service (“Agent”) to access, use, or interact with the Services on your behalf.

14.2 An Agent must not access, use, or interact with the Services if we have expressly requested that it refrain from doing so.

14.3 We may use reasonable technical measures to manage, limit, or restrict whether and how Agents access or interact with the Services.

14.4 Where Agent access is permitted, the Agent must:

(i) identify itself in its HTTP/HTTPS requests and disclose its name in the user-agent string, where technically applicable;

(ii) not conceal or misrepresent the fact that its activity is automated;

(iii) respond truthfully when asked whether an interaction is being performed by a human or an automated system; and

(iv) not circumvent measures intended to block, limit, or control automated access to the Services.

Nothing in this section permits activity that violates applicable law or the rights of other persons.

SECTION 15 – TERMINATION

We may restrict or terminate access to the Services where reasonably necessary, including where a user materially violates these Terms, engages in fraudulent activity, or interferes with the operation or security of the website.

Any action taken under this section will be subject to applicable law and any contractual or consumer rights that cannot lawfully be restricted.

Termination does not remove obligations or liabilities that arose before termination. Provisions that by their nature are intended to continue after termination will remain applicable to the extent permitted by law.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through the Services is intended for general informational and shopping purposes. We make reasonable efforts to keep product information and website content accurate, but we do not guarantee that all information will always be complete, current, or error-free.

Except where expressly stated by Anu Enterprises or required by applicable law, the Services are provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee uninterrupted, timely, secure, or error-free operation of the website. Product warranties, if any, will be governed by the applicable product warranty terms.

Nothing in these Terms excludes any statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Anu Enterprises shall not be liable for indirect or consequential losses arising from the use of the website where such liability may lawfully be limited.

This section does not exclude or limit liability for matters that cannot legally be excluded or limited, including rights and remedies available to consumers under applicable law.

Nothing in these Terms removes a customer's right to seek a remedy for a product that is defective, damaged, incorrectly supplied, or otherwise fails to meet applicable legal requirements.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Anu Enterprises and its relevant service providers against third-party claims, losses, or reasonable expenses arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's legal rights.

We will provide reasonable notice of any relevant claim where practicable. You agree to cooperate in responding to such claims.

Nothing in this section requires you to indemnify us for matters for which such an obligation would be prohibited by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law or severed where necessary.

The invalidity or unenforceability of any one provision will not affect the validity of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with the policies referenced on our website, constitute the agreement governing your use of the Services, subject to applicable law.

They supersede prior communications or understandings concerning the same subject matter to the extent permitted by law.

Any ambiguity in the interpretation of these Terms will be resolved in accordance with applicable law.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may transfer or assign our rights and obligations where legally permitted, provided that such transfer does not unlawfully affect your rights as a customer.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by the laws of India.

Subject to applicable law and mandatory consumer-protection requirements, disputes arising from these Terms shall be submitted to the competent courts having jurisdiction in Delhi, India.

Nothing in this section prevents a consumer from exercising any right to approach a forum or authority that has jurisdiction under applicable law.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service on this page.

We reserve the right to update, modify, or replace any part of these Terms by publishing the revised version on our website, subject to applicable law.

It is your responsibility to review the Terms periodically. Any material changes will be communicated where required by applicable law and will take effect as stated in the relevant notice.

Your continued use of the Services after revised Terms are published constitutes acceptance of the changes to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to Anu Enterprises, operating under the brand name Magpulse, using the contact details below.

Business/Seller Name: Anu Enterprises

Store/Brand Name: Magpulse

Business Address: D-59, 1, Harijan Basti, Karawal Nagar, Opp. Near TV Hospital, Gali No. 2, North East Delhi, Delhi, India

GSTIN: 07ISCPM4468J1Z7

Email: anukumar885145@gmail.com

Customer Support Hours: 24/7

Website: https://magpulse.in/